As we exit 2017, and enter in to a very exciting 2018, I wanted to take some time to share with you where we have come from and where we are going. First off, I would like to thank you for your continued business and express my gratitude for allowing Synergy Insurance Services to take care of your insurance needs. I'm sure that you have interacted with our team throughout the year, and I hope that you were as happy with your experience as we are to serve you.
In 2017, we experienced many changes. We moved our office location, hired new staff, changed how we did business, launched a new website, and refocused ourselves on providing the absolute best service. You are likely hearing from us more frequently, either by phone or email, as we help you maintain the best coverage for your needs at the best rate we can find for you. We offer a variety of personal and business coverages through multiple companies, so our focus is on making sure you get the most bang for your buck. I hope you have seen that in action through your interactions with Heather, Ariel, and myself.
Our relationship with you as your insurance agency is unlike any other. We are there with you on your best days (buying a new car, a new home, a child going to college) and here on your worst (devastating claims, accidents, passing of a loved one). We value the relationship we have and look forward to growing that with you. We share those excitements with you and we mourn the losses just the same.
As we move towards 2018, we are very excited about what it will bring. We are constantly refining our processes and we appreciate your feedback. Good or bad, we want to hear from you about what you expect from your agency, and if we are delivering on that expectation. In the coming years, we are going to continue to grow our business with additional staff, while continually innovating in ways we can help you. We believe in choice, and as your independent agent we are uniquely positioned to offer you that choice.
We are incredibly thankful that you have chosen us.
I hope you have had a wonderful 2017, and we wish you the best in 2018!